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Once the restore has been completed, you will see the success screen.Finish the setup wizard, then change the USB mode to “System Update” and click “NEXT” to begin restoring your data.

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Once your user data had been backed up, the application will begin downloading the lasted software update and begin the repair process.

Wait as the application begins to backup your user data.

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If there is no updated software, or once your updated software download is complete, you can proceed to the software repair by clicking “NEXT”. If there is updated software for your device, the application will begin to download any updates.The software will begin checking for any updates.

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To update the software for your device, click “NEXT”. Link App is the official app for managing ALCATEL ONETOUCH portable wireless routers, with which you can extend your Sim Card based single WIFI entry to a.

Click 'Finish' to complete the repair and exit the application.

Once the repair has been completed, you will see the success screen.

Wait as the application downloads and repairs the software for your device.

If the device doesn't power on, the SURA tool can’t read the device information, so you must select the device name.

Choose the device you want repair, then click “NEXT”.

Once you are ready to proceed click “Next”.

Read the 'Software Repair' carefully (The repair process will cause data loss).

If your device doesn't power on, you can click the “try a repair” button.

Upon update completion the 'Update 'Success' screen will show, click finish to complete the update and close the application.

Once the software is downloaded the toll will being to updated the device.

The software will begin to be dowloaded.

Once the SUA tool is ready click “UPGRADE” to begin the process.

Wait as the SUA tool checks for any new updates to your device.

Choose the device you want to update, then click “Next”.

Choose “System update” as the USB mode.

Complete the following instructions with your device.

Wait as the tool checks for the latest updates.

Double click “ALCATEL Software Update Assistant” icon on the desktop, or search for the ALCATEL Software Update Assistant application.

Once the installation process has completed you may click 'Finish' to exit the installer application.

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Once the software installation has completed, click “Install” to install the latest Android USB drivers.

Once you have clicked “Install” auto install process will begin.

Confirm all your above choices are correct and click “Install”.

Select if you would like a desktop icon created then click “Next”.

Confirm the location and name of the Start Menu folder, or select 'Don't create a Stat Menu folder' and click “Next”.

Confirm the install location and click “Next”.

Select “I accept the agreement”, then Click “Next'.

Once you have downloaded the SURA tool above, double click on the install package.SUA & SURA - Installation Instructions Click here to download the Software Upgrade/Repair Assistant Tool (SURA) Windows 2000 / XP / Vista / Win7 / Win8 / Win10 These are files stored in your browser to help personalize your web experience. The SURA tool allows you to reload the latest version of software that is available for your ALCATEL device. How we use cookies: We use cookies to give you the best experience on our site. Any content with DRM (Digital Rights Management) cannot be transferred by Smart Switch.SUA & SURA User Guide Click here to download the Software Upgrade/Repair Assistant Tool (SURA) Function.If there isn't an Android alternative, it won't be transferred. If you are transferring from an iOS device, Smart Switch will try to download an Android alternative to your apps. The Google Play Store and the Apple App Store are two separate sites and have a different selection of games and apps.Make sure that you know your login details for any apps you wish to use on the new phone. Smart Switch may not be able to transfer login details to specific apps, such as mobile banking apps.Any apps that haven't been downloaded through the Play Store will need to be downloaded manually.Make sure you have performed a backup or saved your data before logging into apps on your new phone.

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Many apps that require you to sign in with a username and password store data on their own servers.

Find out more about transferring WhatsApp chats. Zugang zum Support-Portal von Alcatel-Lucent Enterprise. Direkter Ansprechpartner zur Übermittlung von Serviceanfragen. Sie beinhalten folgende Leistungen: Software- und Hardware-Support mit verschiedenen Service Levels.

Most app data will transfer, however any secure or encrypted data (e.g. Auf Wunsch können die Support-Services über Business Partneroder direkt über ALE erbracht werden.

However, there is some data that Smart Switch can't transfer: When transferring, you will have the option to choose which types of content are transferred.